Monogrammed, personalized, custom-made and special order items cannot be exchanged or returned with the exception of a manufacturer defect. For all other items, our refund policy is 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Items not acceptable for refunds:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

We will replace items if they are defective or damaged.  Send us an email at

You will be responsible for paying shipping costs when returning your item(s).
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.