Please let us know what the problem is! Although we strive to deliver a perfect product everytime, there may be a product with a manufacturer defect once in a while. A manufacturer defect includes things such as rips, tears, holes and faded printing. Please include a photograph of the issue and upload via this form or email to firstname.lastname@example.org. We will work with you to correct the issue, as our commitment is to deliver the product you ordered.